Last Updated: 01/June/2026

Introduction

KalpYatra is committed to protecting your privacy and ensuring the responsible handling of your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, submit an enquiry, communicate with us, book pilgrimage tours (yatras to temples and holy sites), use our services, or otherwise interact with KalpYatra (collectively referred to as the "Services").

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

A. Personal Information You Provide

When you interact with KalpYatra, we may collect personal information including:

Contact Information

• Full Name

• Email Address

• Phone Number

• WhatsApp Number

• Postal Address

• Emergency Contact Information

Travel & Booking Information

• Date of Birth

• Gender

• Passport or Government ID Details (where required)

• Travel Preferences

• Accessibility Requirements

• Accommodation Preferences

• Group Traveler Information

Identity & Verification Information

Where necessary for pilgrimage registrations, permits, or travel coordination, we may collect:

• Aadhaar Number

• PAN Details

• Photographs

• Other identification documents required by authorities or service providers

Payment Information

When payments are made through our website or authorized partners, payment details may be collected by secure third-party payment processors.

We do not store complete debit card, credit card, or banking credentials on our servers.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Referring Website

• Pages Visited

• Date and Time of Visit

• Website Usage Data

This information helps us improve website performance and user experience.

C. Information from Third Parties

We may receive information from:

• Hotels and accommodation providers

• Transportation providers

• Temple authorities

• Pilgrimage registration authorities

• Travel partners

• Payment gateways

• Social media platforms (where you interact with us)

2. How We Use Your Information

We may use your information for the following purposes:

• Responding to enquiries submitted through our website.

• Assisting with pilgrimage planning and travel coordination.

• Providing quotations, itineraries, destination information, and travel recommendations.

• Coordinating bookings and services with hotels, transport providers, guides, and other travel partners.

• Providing customer support and assistance.

• Improving our website, services, and customer experience.

• Conducting analytics and website performance monitoring.

• Sending travel updates and important notifications.

• Maintaining business records.

• Complying with legal and regulatory obligations.

3. WhatsApp, SMS, Email & Phone Communication

By submitting your contact information through KalpYatra.com, you expressly consent to receive communications from KalpYatra through:

• WhatsApp

• Phone Calls

• SMS

• Email

These communications may relate to:

• Enquiries submitted by you

• Pilgrimage planning assistance

• Travel updates

• Booking support

• Customer service

• Promotional offers

• Destination information

• Important service-related notifications

You may opt out of promotional communications at any time by contacting us.

4. Information Sharing

KalpYatra does not sell, rent, trade, or otherwise transfer your personal information to unrelated third parties for marketing purposes.

We may share limited information where reasonably necessary with:

• Hotels and accommodation providers

• Transport operators

• Pilgrimage organizers

• Temple authorities

• Travel service providers

• Payment processors

• Government authorities where legally required

Information shared will be limited to what is necessary to provide the requested services.

5. Cookies and Tracking Technologies

KalpYatra may use cookies, web beacons, analytics tools, and similar technologies to:

• Improve website functionality

• Understand visitor behavior

• Analyze website traffic

• Enhance user experience

• Provide personalized destination recommendations

Examples include:

• Essential Cookies

• Analytics Cookies (such as Google Analytics)

• Marketing and Performance Cookies

You may manage or disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

Security measures may include:

• Secure servers

• Access controls

• Encrypted communications

• Protected databases

• Limited access to authorized personnel

While we take reasonable precautions, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

7. Data Retention

KalpYatra retains personal information only for as long as reasonably necessary to:

• Provide services

• Fulfill legal obligations

• Maintain business records

• Resolve disputes

• Enforce agreements

Booking records, enquiry information, and transaction-related information may be retained in accordance with applicable laws and operational requirements.

8. Your Rights

Subject to applicable laws, you may request:

• Access to your personal information

• Correction of inaccurate information

• Deletion of personal information

• Withdrawal of consent for communications

• Clarification regarding how your information is processed

Requests may be submitted using the contact details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, travel providers, tourism authorities, temple organizations, payment gateways, or other external services.

KalpYatra is not responsible for the privacy practices, content, or policies of third-party websites.

Users are encouraged to review the privacy policies of external websites separately.

10. Children's Privacy

KalpYatra's Services are intended for individuals capable of making travel enquiries and arrangements.

We do not knowingly collect personal information from children under the age of 18 without parental or guardian involvement.

If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.

11. International Data Transfers

If you access our Services from outside India, your information may be transferred to and processed in India or other jurisdictions where our service providers operate.

By using our Services, you consent to such transfers, subject to appropriate safeguards and legal requirements.

12. Changes to This Privacy Policy

KalpYatra may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised "Last Updated" date.

Users are encouraged to review this Privacy Policy regularly.

13. Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact:

KalpYatra

Website: https://kalpyatra.com

Email: info@kalpyatra.com

Phone / WhatsApp: +91 93160 01576

KalpYatra – Rooted in Every Journey